The Fall of Google+
The disastrous Google+ shutdown vividly demonstrates the risks of trusting our creations and relationships to big corporations.
Technology Ecology: Connections that Sculpt Our World
Technology ecology focuses on technology’s relationships with other technologies, with people, with organizations and with the planet.
Automated Self-Service is Taking Over. Here’s How it Happened.
The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.
When We Converse with the Alien Intelligence of Machines
Machine intelligence will teach us to expand our understanding of intelligence.
Why Your Business Needs a Social Impact Strategy
Social impact strategy aligns societal and business objectives, creating enormous brand value in the process.
How Organizations Create Intrinsic Value
Organizations create intrinsic value by building meaning for customers and employees.
Automated Service Platforms and the Future of Work
Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.
Technology and the Distribution of Wealth
Technology plays two critical roles in the distribution of wealth, cutting jobs and income from below, while concentrating profits for investors from above.
Community Saves the World
A new breed of blockchain-based Decentralized Autonomous Communities could be how we save the world.