Intelligent, Automated Self-Service
Automated self-service is Silicon Valley’s trick for automating the service economy and for fueling machine learning and the knowledge economy.
Automated Self-Service is Taking Over. Here’s How it Happened.
The seeds of our primary interface with machine intelligence rest in the humble origins of the vending machine. Here is the brief story of this evolution of self-service.
Community-Driven “Impact Markets”
The collective buying power of Decentralized Autonomous Communities will create a new breed of values-aligned markets, called “impact markets.”
Humans are the Heart of Synthetic Intelligence
A merger between humans and machines is coming, and it’s not what you might think.
When Machines Know: The Evolution of Knowledge and Artificial Intelligence
A look at the relationship between knowledge and artificial intelligence in an era when machines may soon break our monopoly on knowing.
Artificial Intelligence as a Force for Good
Stanford Social Innovation Review article on mission-driven artificial intelligence aimed at solving societal and ecological challenges.
Automated Service Platforms and the Future of Work
Automated service platforms don’t just lead to large-scale unemployment in the services economy; they also redefine the nature of work.
When We Converse with the Alien Intelligence of Machines
Machine intelligence will teach us to expand our understanding of intelligence.
How the Stock Market Extracts Wealth
How the stock market extracts value from corporations and fuels the concentration of wealth.